read all 797 verified reviewsAccording to guest reviews, the hotel has been rated as
Use BadgeThe 4-star Resort Hotel Alex Zermatt places guests 5 minutes on foot from Matterhorn Golf club. At the hotel, located close to Matterhorn Museum, you can spend the day in an indoor swimming pool or keep active with hiking, lawn tennis and badminton.
Location
This Zermatt property is placed about 80 km from Sion airport and a few minutes' walk from Stellisee. The hotel can be reached within 6 minutes' walk from Hinterdorfstrasse. Within a 25-minute walk guests will also find The Matterhorn Mountain.
A 5-minute walk takes you to Zermatt train station.
Rooms
Some rooms are fitted with a private bathroom.
Eat & Drink
You can sample international cuisine in the hotel’ s a la carte Alex Grill restaurant. The on-site bar features billiards and a spacious terrace.
All visitors are offered a american breakfast for a fee.
Leisure & Business
Resort Hotel Alex Zermatt offers a solarium and a sauna with the guests' comfort in mind. The hotel offers a ski school, a ski storage room and a ski pass for ski lovers. A day of pampering can include body wraps, a body scrub and a pedicure, as well as visiting a wellness area.
Internet
High-speed internet access is available in the hotel rooms for additional charge.
Guest Parking
No parking available.
The personnel at the hotel speaks English, German, Italian.
Year renovated: 2012. Number of floors: 5. Number of rooms: 84.
Former name: Hotel Alex
Rooms and availability
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Bed options:
1 King-size bed -
Room size:
36 m²
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Max:
2 persons
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Mountain view
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Heating
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Bathtub
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Bed options:
1 Single bed -
Room size:
15 m²
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Max:
1 person
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Mountain view
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Heating
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Bathtub
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Bed options:
1 King-size bed -
Room size:
22 m²
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Max:
2 persons
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Mountain view
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Heating
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Bathtub
- City landmarks
- Nearby
- Restaurants
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Very impressed with suite. Just 1 km to matterhorn museum. Free Wi Fi was working perfectly. This hotel met needs!
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The hotel was very close to Zermatt train station. We liked it and we would return there🙂
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There's nothing I didn't like, I'm definitely going back to that hotel.
The hairdryers next to the relaxation room
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We have received a beautiful room on the top floor with a view of the Matterhorn. The furnishings were incredibly cosy and the fireplace, which was also allowed to be used, made the stay one of the most beautiful Christmas holidays. Brilliant!
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The friendly staff, great breakfast, excellent cuisine ... the suite # 603 ;-)
Beds in #514 have to be replaced
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Very good and friendly staff. room very well equipped and clean.
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Very nice staff at the reception, bar, restaurant. Great breakfast buffet. Quiet, relaxed and dignified atmosphere in the entire hotel area.
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Basically everything. The design is great, modern and old mixed, wood with glass, etc..
The instructions for heating the stove did not match the stove. To open the trigger, you had to turn instead of pull as described. Since pulling was also possible, it needed some experiments. The scrambled eggs for breakfast were oversalted. As this is produced and exhibited in large quantities, it does not concern the individual customer, but all of them on the same day.
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very comfortable hotel, room design is very nice, very clean, very nice location, AAA+++
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The location to railway station. The lovely lounge areas all divided into separate zones and the great buffet breakfast. We were given a free upgrade to a junior suite which was lovely.
The wifi did not work in our bedroom, which meant having to take our laptop to the public areas to check emails etc. The swimming pool water was too cold and was not relaxing.
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Comfortable but staff not interested in you you could check. In and check out without noticing or realised that you were even there.
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Cant praise this hotel & staff enough. Really everuthing was wonderful! If you are looking for some luxury in Zermatt look no further than the Alex
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The half-board dinners were amazing. Ture gourmet cuisine with a chaning menu each night.
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very comfortable welcoming and excellent food
charging for pool table and table football - not great with teenagers! but this is a very minor point
read all 797 verified reviewsAccording to guest reviews, the hotel has been rated as
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