8.6
Great37 reviews

Resort Hotel Alex Zermatt

Zermatt, Switzerland
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1 room2 Guests
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Highlights
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37of 108 hotels in Zermatt
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According to guest reviews, the hotel has been rated as 

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Address
Bodmenstrasse 12, Zermatt, Switzerland, 3920
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Overview

The 4-star Resort Hotel Alex Zermatt is located in a shopping area of Zermatt within a 5-minute drive from The Matterhorn Mountain. All guests can enjoy Wi Fi throughout the property and access to a fitness centre.

Location

This chalet is placed just a 5-minute walk from the city centre. This classic hotel is 14 minutes' walk to Ski Lift Zermatt. You can also visit Matterhorn Golf club in no time.

This accommodation stands close to Matterhorn History Museum, nearly 150 metres from Bahnhof bus stop.

Rooms

This quiet hotel features 84 individual rooms with a pleasant view of the valley and such various amenities as flat-screen television, complimentary wireless internet and WiFi. It offers coffee/tea making machines, an electric kettle and a kettle along with down pillows, linens and feather pillows.

Eat & Drink

Breakfast is served in the restaurant each morning. Guests can enjoy international cuisine at the restaurant Alex Grill. Coffee, whiskies and wine are waiting for you in the garden bar.

Leisure

At Resort Hotel Alex Zermatt a swimming pool and yoga classes are available for an extra charge. You can keep fit with a gym, fitness classes and a rowing machine. Guests can enjoy badminton, squash and skiing, or visit a massage room, Turkish steam bath and sauna facilities.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in the hotel rooms for additional charge.

Guest Parking

No parking available.

The personnel at the hotel speaks English, German, Italian.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   84.

Former name: Hotel Alex

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Facilities
Most popular facilities
Wi-Fi

Wi-Fi in rooms

Parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal indoor pool

Heated swimming pool

General

  • Wi-Fi
  • Luggage storage
  • 24-hour services
  • Food/ Drinks
  • Shuttle
  • Fitness/ Gym
  • Swimming pool

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Tennis court
  • Badminton
  • Golf course
  • Billiard tables
  • Table tennis
  • Squash
  • Fishing

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • Restaurant buffet
  • Fine dining
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's play area
  • Game room

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Beach towels
  • Ballroom
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Garden view
  • Mountain view

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Mirror
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Bedroom

  • Paid bed linen & towels

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock
Show all facilitiesHide facilities
Good to know
Check-infrom 15:00-23:00FREECheck-outfrom 06:00-11:00FREE
Children & extra bedsThere are no cots provided in a room.  There are no extra beds provided in a room. 
PetsPets are allowed on request.
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Rooms and availability

Classic Junior Suite
  • Bed options:
    1 King-size bed
  • Room size:

    36 m²

  • Max:
    2 persons
  • Mountain view
  • Heating
  • Bathtub
This 36 m² classic junior suite comes with 1 queen-size bed and 1 sofa bed and can accommodate up to 2 guests. Located on the upper floors, this room offers views of the mountain. It also features a private bathroom, including bathrobes, towels and slippers.
room details
Single Room
  • Bed options:
    1 Single bed
  • Room size:

    15 m²

  • Max:
    1 person
  • Mountain view
  • Heating
  • Bathtub
The single room offers a safe, a work desk and a clothes rack. It overlooks the mountain and comes with a private bathroom. The bathroom features a shower. The room is fitted with a single bed.
room details
Standard Double Room
  • Bed options:
    1 King-size bed
  • Room size:

    22 m²

  • Max:
    2 persons
  • Mountain view
  • Heating
  • Bathtub
The standard king room features cable TV. There is a maximum occupancy of 2 people. The private bathroom offers bath sheets, terry dressing gowns and slippers. The bedroom has a queen size bed.
room details
Luxury Suite
  • Bed options:
    1 King-size bed
  • Room size:

    65 m²

  • Max:
    2 persons
  • Mountain view
  • Heating
  • Bathtub
  • Balcony
The luxury suite features central heating. It comes with a separate balcony. The bathroom includes dressing gowns, towels and slippers. The room consists of 1 queen-size bed and 2 single beds.
room details
Superior Double Room
  • Bed options:
    1 King-size bed
  • Room size:

    28 m²

  • Max:
    2 persons
  • Mountain view
  • Heating
  • Bathtub
The superior queen room features cable TV. It overlooks the mountain and comes with a private bathroom. This accommodation unit also includes a queen size bed.
room details
Show 2 more room typesLess
Location
Bodmenstrasse 12, Zermatt, Switzerland, 3920
  • City landmarks
  • Nearby
  • Restaurants
Museum
Matterhorn Museum
500 m
Cemetery
Mountaineer's Cemetery
540 m
Church
St Peter's English Church
430 m
Church
Parish Church of St. Mauritius
460 m
Bahnhofstrasse
Walk of Climb
460 m
Stellisee 3920 Zermatt
Stellisee
240 m
Hinterdorfstrasse 25
Hinterdorfstrasse
440 m
Hohbalmen
160 m
Castor Mountain
160 m
Store
Migros Supermarkt
460 m
Store
Coop Supermarkt Zermatt
460 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
460 m
Triftbachstrasse 7
Bergfuhrerdenkmal
460 m
Murmeli Brunnen
460 m
Bahnhofstrasse 18
Steakhouse 'zur alten Muhle'
100 m
Bahnhofstrasse 5
Schweizerhof Kitchen
70 m
Bahnhofstrasse 18
China Garden
200 m
Bahnhofstrasse 5 In Schweizerhof
Cheese Factory
100 m
Brantschenhaus 18
Republic Zermatt
100 m
22 Bahnhofstrasse
Derby
150 m
Riedweg
Othmars hutte
160 m
Bahnhofstrasse 7 3920 Zermatt
Petit Royal Cafe
140 m
Bahnhofplatz 2 vis a vis Gornergratbahn
Viktoria
160 m
Metzggasse 35
Sonne
160 m
32 Bahnhofstrasse
Walliserkanne
200 m
Getting around
Airports
Sion (SIR) 76.9 km
Agno (LUG) 161.4 km
Train
Zermatt railway station200 m
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
8.6
Great37 reviews
Location9.4
Rooms8.4
Service8.2
Dining9.0
  • 7.0
    Very good

    Very convenient, in the centre of town and in close vicinity to the train station

    RalphUnited Kingdom, 
  • 7.2
    Very good

    Very impressed with suite. Just 1 km to matterhorn museum. Free Wi Fi was working perfectly. This hotel met needs!

    LouisUnited Kingdom, 
  • 7.0
    Very good

    The hotel was very close to Zermatt train station. We liked it and we would return there🙂

    OliverUnited Kingdom, 
  • 10.0
    Perfect

    There's nothing I didn't like, I'm definitely going back to that hotel.

    The hairdryers next to the relaxation room

    United Kingdom, 
  • 10.0
    Perfect

    We have received a beautiful room on the top floor with a view of the Matterhorn. The furnishings were incredibly cosy and the fireplace, which was also allowed to be used, made the stay one of the most beautiful Christmas holidays. Brilliant!

    United Kingdom, 
  • 9.6
    Perfect

    The friendly staff, great breakfast, excellent cuisine ... the suite # 603 ;-)

    Beds in #514 have to be replaced

    United Kingdom, 
  • 9.6
    Perfect

    Very good and friendly staff. room very well equipped and clean.

    United Kingdom, 
  • 9.6
    Perfect

    Very nice staff at the reception, bar, restaurant. Great breakfast buffet. Quiet, relaxed and dignified atmosphere in the entire hotel area.

    United Kingdom, 
  • 9.2
    Perfect

    Basically everything. The design is great, modern and old mixed, wood with glass, etc..

    The instructions for heating the stove did not match the stove. To open the trigger, you had to turn instead of pull as described. Since pulling was also possible, it needed some experiments. The scrambled eggs for breakfast were oversalted. As this is produced and exhibited in large quantities, it does not concern the individual customer, but all of them on the same day.

    United Kingdom, 
  • 10.0
    Perfect

    very comfortable hotel, room design is very nice, very clean, very nice location, AAA+++

    United Kingdom, 
  • 9.6
    Perfect

    The location to railway station. The lovely lounge areas all divided into separate zones and the great buffet breakfast. We were given a free upgrade to a junior suite which was lovely.

    The wifi did not work in our bedroom, which meant having to take our laptop to the public areas to check emails etc. The swimming pool water was too cold and was not relaxing.

    United Kingdom, 
  • 8.8
    Great

    Comfortable but staff not interested in you you could check. In and check out without noticing or realised that you were even there.

    United Kingdom, 
  • 10.0
    Perfect

    Cant praise this hotel & staff enough. Really everuthing was wonderful! If you are looking for some luxury in Zermatt look no further than the Alex

    United Kingdom, 
  • 9.2
    Perfect

    The half-board dinners were amazing. Ture gourmet cuisine with a chaning menu each night.

    United Kingdom, 
  • 10.0
    Perfect

    very comfortable welcoming and excellent food

    charging for pool table and table football - not great with teenagers! but this is a very minor point

    United Kingdom, 
FAQ
What is the closet airport?
The hotel lies within 40 km of Sion airport.
Does the property offer facilities for business travelers?
Yes, the business facilities include a business center and a conference hall.
What is the earliest and the latest I can check-in?
You can check in from 14:00.
What is the earliest and the latest I can check-out?
You can check out till 06:00.
Does the property offer facilities for guests with children?
Yes, the hotel has cots, babysitting and a playroom for guests travelling with children.
How far is the city center from the property?
The city centre is located 1 km away.
Are threre any cleaning services provided?
Yes, the hotel offers laundry, dry cleaning service and room service.
What are the on-site dining options?
There is the garden bar that offers a variety of wines and whiskies.
Can I have dinner or supper nearby?
Yes, you can have a meal at Bahnhofbuffet Non Solo Treno, Alex Grill and Cheese Factory located about 50 metres away.
What room types are available here?
Such room types as a standard room and a single room are available on site.
What onsite sport activities can I take part in?
You can try such activities as badminton, skiing and table tennis.
Is there any public transport in vicinity?
Yes, there is Zermatt train station 550 metres away.
Address
Bodmenstrasse 12, Zermatt, Switzerland, 3920
View map
Highlights
TripAdvisor Traveler Rating
read all 774 verified reviews
TripAdvisor Traveler Rating
37of 108 hotels in Zermatt
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 15:00-23:00FREECheck-outfrom 06:00-11:00FREE
Children & extra bedsThere are no cots provided in a room.  There are no extra beds provided in a room. 
PetsPets are allowed on request.
+ More- Less
Getting around
Airports
Sion (SIR) 76.9 km
Agno (LUG) 161.4 km
Train
Zermatt railway station200 m
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.