8.4
Great35 reviews

Resort Hotel Alex Zermatt

Zermatt, Switzerland
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1 room2 Guests
Highlights
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42of 107 hotels in Zermatt
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Address
Bodmenstrasse 12, Zermatt, Switzerland, 3920
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Overview

The 4-star Resort Hotel Alex Zermatt places guests 5 minutes on foot from Matterhorn Golf club. At the hotel, located close to Matterhorn Museum, you can spend the day in an indoor swimming pool or keep active with hiking, lawn tennis and badminton.

Location

This Zermatt property is placed about 80 km from Sion airport and a few minutes' walk from Stellisee. The hotel can be reached within 6 minutes' walk from Hinterdorfstrasse. Within a 25-minute walk guests will also find The Matterhorn Mountain.

A 5-minute walk takes you to Zermatt train station.

Rooms

Some rooms are fitted with a private bathroom.

Eat & Drink

You can sample international cuisine in the hotel’ s a la carte Alex Grill restaurant. The on-site bar features billiards and a spacious terrace.

All visitors are offered a american breakfast for a fee. 

Leisure & Business

Resort Hotel Alex Zermatt offers a solarium and a sauna with the guests' comfort in mind. The hotel offers a ski school, a ski storage room and a ski pass for ski lovers. A day of pampering can include body wraps, a body scrub and a pedicure, as well as visiting a wellness area.

Internet

High-speed internet access is available in the hotel rooms for additional charge.

Guest Parking

No parking available.

The personnel at the hotel speaks English, German, Italian.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   84.

Former name: Hotel Alex

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Facilities
Most popular facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal indoor pool

Heated swimming pool

General

  • Free Wi-Fi
  • Luggage storage
  • 24-hour services
  • Food/ Drinks
  • Shuttle
  • Fitness/ Gym
  • Swimming pool

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Tennis court
  • Badminton
  • Golf course
  • Billiard tables
  • Table tennis
  • Squash
  • Fishing

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • Restaurant buffet
  • Fine dining
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's play area
  • Game room

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Beach towels
  • Ballroom
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • Mountain view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Patio
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Mirror
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Bedroom

  • Paid bed linen & towels

Media

  • Flat-screen TV
  • International calls
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities
Good to know
Check-infrom 15:00-23:00FREECheck-outfrom 06:00-11:00FREE
Children & extra bedsThere are no cots provided in a room.  There are no extra beds provided in a room. 
PetsPets are not allowed.
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Rooms and availability

Classic Junior Suite
  • Bed options:
    1 King-size bed
  • Room size:

    36 m²

  • Max:
    2 persons
  • Mountain view
  • Heating
  • Bathtub
This 36 m² classic junior suite comes with 1 queen-size bed and 1 sofa bed and can accommodate up to 2 guests. Located on the upper floors, this room offers views of the mountain. It also features a private bathroom, including bathrobes, towels and slippers.
room details
Single Room
  • Bed options:
    1 Single bed
  • Room size:

    15 m²

  • Max:
    1 person
  • Mountain view
  • Heating
  • Bathtub
The single room offers a safe, a work desk and a clothes rack. It overlooks the mountain and comes with a private bathroom. The bathroom features a shower. The room is fitted with a single bed.
room details
Standard Double Room
  • Bed options:
    1 King-size bed
  • Room size:

    22 m²

  • Max:
    2 persons
  • Mountain view
  • Heating
  • Bathtub
The standard king room features cable TV. There is a maximum occupancy of 2 people. The private bathroom offers bath sheets, terry dressing gowns and slippers. The bedroom has a queen size bed.
room details
Show 2 more room typesLess
Location
Bodmenstrasse 12, Zermatt, Switzerland, 3920
  • City landmarks
  • Nearby
  • Restaurants
Museum
Matterhorn Museum
500 m
Cemetery
Mountaineer's Cemetery
540 m
Church
St Peter's English Church
430 m
Church
Parish Church of St. Mauritius
560 m
Stellisee 3920 Zermatt
Stellisee
240 m
Bahnhofstrasse
Walk of Climb
560 m
Hinterdorfstrasse 25
Hinterdorfstrasse
440 m
Hohbalmen
160 m
Castor Mountain
160 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
460 m
Triftbachstrasse 7
Bergfuhrerdenkmal
560 m
Murmeli Brunnen
560 m
Bahnhofstrasse 18
Steakhouse 'zur alten Muhle'
100 m
Bahnhofstrasse 5
Schweizerhof Kitchen
70 m
Bahnhofstrasse 5 In Schweizerhof
Cheese Factory
100 m
Bahnhofstrasse 18
China Garden
200 m
Riedweg
Othmars hutte
160 m
Brantschenhaus 18
Republic Zermatt
240 m
Bahnhofplatz 2
Golden India
150 m
22 Bahnhofstrasse
Derby
150 m
Bahnhofstrasse 7 3920 Zermatt
Petit Royal Cafe
140 m
Bahnhofplatz 36
Gusto Matto
170 m
Getting around
Airports
Sion (SIR) 76.9 km
Agno (LUG) 161.4 km
Train
Zermatt railway station200 m
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
8.4
Great35 reviews
Location9.4
Rooms8.4
Service8.2
Dining9.0
  • 7.2
    Very good

    Very impressed with suite. Just 1 km to matterhorn museum. Free Wi Fi was working perfectly. This hotel met needs!

    LouisUnited Kingdom, 
  • 7.0
    Very good

    The hotel was very close to Zermatt train station. We liked it and we would return there🙂

    OliverUnited Kingdom, 
  • 10.0
    Perfect

    There's nothing I didn't like, I'm definitely going back to that hotel.

    The hairdryers next to the relaxation room

    United Kingdom, 
  • 10.0
    Perfect

    We have received a beautiful room on the top floor with a view of the Matterhorn. The furnishings were incredibly cosy and the fireplace, which was also allowed to be used, made the stay one of the most beautiful Christmas holidays. Brilliant!

    United Kingdom, 
  • 9.6
    Perfect

    The friendly staff, great breakfast, excellent cuisine ... the suite # 603 ;-)

    Beds in #514 have to be replaced

    United Kingdom, 
  • 9.6
    Perfect

    Very good and friendly staff. room very well equipped and clean.

    United Kingdom, 
  • 9.6
    Perfect

    Very nice staff at the reception, bar, restaurant. Great breakfast buffet. Quiet, relaxed and dignified atmosphere in the entire hotel area.

    United Kingdom, 
  • 9.2
    Perfect

    Basically everything. The design is great, modern and old mixed, wood with glass, etc..

    The instructions for heating the stove did not match the stove. To open the trigger, you had to turn instead of pull as described. Since pulling was also possible, it needed some experiments. The scrambled eggs for breakfast were oversalted. As this is produced and exhibited in large quantities, it does not concern the individual customer, but all of them on the same day.

    United Kingdom, 
  • 10.0
    Perfect

    very comfortable hotel, room design is very nice, very clean, very nice location, AAA+++

    United Kingdom, 
  • 9.6
    Perfect

    The location to railway station. The lovely lounge areas all divided into separate zones and the great buffet breakfast. We were given a free upgrade to a junior suite which was lovely.

    The wifi did not work in our bedroom, which meant having to take our laptop to the public areas to check emails etc. The swimming pool water was too cold and was not relaxing.

    United Kingdom, 
  • 8.8
    Great

    Comfortable but staff not interested in you you could check. In and check out without noticing or realised that you were even there.

    United Kingdom, 
  • 10.0
    Perfect

    Cant praise this hotel & staff enough. Really everuthing was wonderful! If you are looking for some luxury in Zermatt look no further than the Alex

    United Kingdom, 
  • 9.2
    Perfect

    The half-board dinners were amazing. Ture gourmet cuisine with a chaning menu each night.

    United Kingdom, 
  • 10.0
    Perfect

    very comfortable welcoming and excellent food

    charging for pool table and table football - not great with teenagers! but this is a very minor point

    United Kingdom, 
FAQ
Which airport is the closest to Resort Hotel Alex Zermatt?
Resort Hotel Alex Zermatt is located 80 km from Sion airport.
Does Resort Hotel Alex Zermatt offer facilities for guests with children?
Yes, the guests of Resort Hotel Alex Zermatt can take advantage of cots, child care and a special menu.
How far is Resort Hotel Alex Zermatt from the city centre?
The city centre is located 1 km away from Resort Hotel Alex Zermatt.
What dining options does Resort Hotel Alex Zermatt offer?
At Resort Hotel Alex Zermatt you will find Alex Grill restaurant which serves international dishes.
Is there Internet connection at Resort Hotel Alex Zermatt?
Yes, at Resort Hotel Alex Zermatt guests can use high-speed Internet access throughout the property.
What landmarks can I find in vicinity of Resort Hotel Alex Zermatt?
The Matterhorn is worth visiting, plus it is set in 2.2 km away from Resort Hotel Alex Zermatt.
How can I spend my leisure time at Resort Hotel Alex Zermatt?
You can make use of a shared lounge, squash courts and a golf course provided at Resort Hotel Alex Zermatt.
Where can I find Alex Zermatt?
Alex Zermatt is placed in the very heart of the city, just 1.9 km of Gorner Gorge.
Can I have lunch or dinner next to Resort Hotel Alex Zermatt?
Yes, you can have a meal at Swiss Chalet and Alpenhof located about 250 metres away from Resort Hotel Alex Zermatt.
How much does it cost to stay at Resort Hotel Alex Zermatt?
The price for a room in Resort Hotel Alex Zermatt starts at $414.
What room types are available at Resort Hotel Alex Zermatt?
Such room types as Luxury Suite, Classic Junior Suite and Guest Room are available at Resort Hotel Alex Zermatt.
Is there any public transport close to Alex Zermatt?
Yes, there is Zermatt train station 230 metres away from Alex Zermatt.
Address
Bodmenstrasse 12, Zermatt, Switzerland, 3920
View map
Highlights
TripAdvisor Traveler Rating
read all 797 verified reviews
TripAdvisor Traveler Rating
42of 107 hotels in Zermatt
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 15:00-23:00FREECheck-outfrom 06:00-11:00FREE
Children & extra bedsThere are no cots provided in a room.  There are no extra beds provided in a room. 
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Sion (SIR) 76.9 km
Agno (LUG) 161.4 km
Train
Zermatt railway station200 m
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.